Cancellation & Refund Policy

Last updated: September 14, 2026

1. Overview

This Cancellation and Refund Policy outlines the terms governing cancellations and refunds for ZenSage subscriptions purchased through the Apple App Store or the Google Play Store. ZenSage is operated by Bteabreak Marketing Private Limited.

By subscribing to ZenSage, you agree to the terms described in this policy. We encourage you to read this policy carefully before making a purchase.

2. Subscription Plans

ZenSage offers the following subscription plans:

  • Weekly Plan: $7 per week, billed weekly with automatic renewal.
  • Annual Plan: $30 per year, billed annually with automatic renewal.

All subscriptions provide full access to ZenSage premium features, including the Aria AI companion, the guided program, journaling, mood tracking, and progress insights. Prices are in USD and are exclusive of applicable taxes (which are calculated and collected by the payment processor).

3. How to Cancel Your Subscription

You may cancel your subscription at any time. Upon cancellation, you will retain access to premium features until the end of your current billing period. No further charges will be made after cancellation takes effect.

(a) Cancel an Apple App Store Subscription (iOS)

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name at the top of the screen.
  3. Tap Subscriptions.
  4. Select ZenSage from the list.
  5. Tap Cancel Subscription and confirm.

You can also manage subscriptions at apps.apple.com/account/subscriptions.

(b) Cancel a Google Play Store Subscription (Android)

  1. Open the Google Play Store app.
  2. Tap your profile icon in the top right.
  3. Tap Payments & subscriptions.
  4. Tap Subscriptions.
  5. Select ZenSage and tap Cancel subscription.

You can also manage subscriptions at play.google.com/store/account/subscriptions.

4. Refund Policy

All sales are final. We do not offer refunds for any subscription purchases.

By subscribing to ZenSage, you acknowledge and agree that all subscription fees are non-refundable. This applies to all purchases regardless of the payment method used, including:

  • Apple App Store purchases: Subscriptions purchased through the Apple App Store are subject to Apple's refund policies. Any refund requests for App Store purchases must be directed to Apple.
  • Google Play Store purchases: Subscriptions purchased through the Google Play Store are subject to Google's refund policies. Any refund requests for Play Store purchases must be directed to Google.

We strongly encourage you to review the features and content of ZenSage before purchasing a subscription. You may cancel your subscription at any time to prevent future charges, but no refunds will be issued for the current or any prior billing periods.

5. Contact Support

If you have any questions about cancellations, refunds, or billing, please contact our support team:

Bteabreak Marketing Private Limited

Office 204, Suite 1187, 1st Floor, Sapphire Chambers

Baner, Pune, Maharashtra, 411045, India

Email: hello@zensage.app

Website: zensage.app

We aim to respond to all inquiries within 2 business days.